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Terms & Conditions


All businesses that are enter into contracts for products or services need a watertight set of terms and conditions to protect their interests.


What standard Terms and Conditions need to cover

To ensure you are protected you need a well drafted terms and conditions document so your customers and suppliers have a written record of how you conduct your business. Your terms and conditions should include:

  • The price of your product or service
  • The delivery method of your product or service
  • Payment terms and methods
  • How you will deal with any overdue payments
  • Who owns the copyright of your work (if applicable)
  • Cancellation methods
  • Confidentiality clauses (if applicable)
  • Refund/return policy
  • Complaints procedure
  • Changes of agreement procedures

Let us draft your Terms and Conditions

At Bennett Oakley Solicitors we understand that every business is unique. We will therefore provide drafting for bespoke terms and conditions to fit your business. We will ask the right questions so we fully understand your organisation and how its interests need protecting. Due to many year’s worth of experience we can also advise you on any elements which you may not have thought of and add them to the document.



Our Terms and Conditions Team

James Leighton

Managing Director

What do people say about
Bennett Oakley?

May I take this opportunity to thank yourself and Alan for the service I have received, I have been very pleased and would not hesitate to use yourselves again for any future matters.

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