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Website Privacy Policy


Our Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website. The information is written for the benefit of general visitors to the website - if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy-related issues. Clients are provided detailed information about this during the engagement process.


Personal Data You Provide

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information provided.

Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out).

How We Use Your Personal Data

We use the data you provide via this website to:

  • communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms
  • monitor website usage
  • operate our business more effectively, for example: we seek feedback and use this to help improve our service

Our Lawful Reasons For Processing Your Personal Data

The UK General Data Protection Regulation 2018 (UK GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The UK GDPR requires us to declare which of six "lawful reasons" we are relying on when we are processing your personal data: we operate on the basis of "consent" when sending newsletters (you won't get sent a newsletter unless you have explicitly opted in to receive one).... and we operate on the basis of "legitimate interest" when communicating with you in other ways (e.g. when responding to your enquiry).

How Long We Keep Personal Data

Personal data may be stored by the website for a period of up to 90 days after which time it is removed automatically.

Transfer of Personal Data

From time to time we may pass personal data such as your name and email address to other services that we use to send out newsletters and other communications (both electronic and print). Companies based outside the UK are permitted destinations under UK GDPR legislation, as long as the country, territory, sector or international organisation is covered by the ‘adequacy regulations’ or by the ‘appropriate safeguards’ set out within that legislation. Many popular US products like Gmail, Dropbox and Mailchimp are covered by Standard Contractual Clauses (SCCs).

Questions or Complaints

In the first instance we hope you will contact us directly with any questions or complaints (contact details are displayed prominently on this website). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/


What do people say about
Bennett Oakley?

just wanted to say thank you for all your help and support over the last few months. It seemed to go very smoothly and we were very pleased with the service you provided. I was especially impressed with how prompt and professional your emails were.

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